We’re a Repair-First Company
Basset Heating and Air Conditioning is a repair-first company. This means we are motivated to fix, not replace, for the lowest cost. We are not a commission-based company. We only recommend a full system replacement as a last resort. We’ll even encourage you to get a second opinion. We’re confident you won’t find a better deal.
Many other companies are sales-first, which means they’re motivated to sell the highest-cost items as quickly as possible. They’ll often suggest to replace a perfectly good system with a new one, costing you tens of thousands of dollars.
Before you spend $10,000-15,000 on a new system, we can likely fix your existing system good as new.
Red Flags To Look For Which HVAC Salesmen Use To Rip People Off
Before a salesman or technician comes to your door, know that often problems are typically due to a lack of maintenance and can be easily repaired.
- Offering a “now or never” discount, especially on new system installs/replacements.
- Pushy, high-pressure sales (even if they seem nice enough).
- Offers that are too good to be true.
- Bait and switch.
- Asking for a deposit or up-front cash payment.
- The company sends a salesman instead of a technician.
- Talking you out of a second opinion on HVAC Services.
They’ll also make some false claims
False System Repair Claims
- Cracked heat exchanger or leaking heat exchanger.
- Claiming your A/C refrigerant needs to be “recharged”.
- Selling more refrigerant than you actually received.
- Your family is in danger of carbon monoxide poisoning
The Discount Only Good for Today
When a salesman says “this will cost you a lot, but if you sign right now, we’ll give you 10-15% off”, you are dealing with a sales-first company.
This tactic backs you into a corner and pressures you into making a quick decision. They are afraid of you getting a second opinion, especially from a reputable repair-first HVAC company like Basset Heating.
If you hear this, simply say I’d like to get a second opinion on your HVAC repair or replacement estimate and give us a call. An honest company on your side will encourage second opinions. A dishonest company will dissuade you from doing so.
High Pressure HVAC Salesmen
If at any point a technician resorts to scare tactics to sell something on you, do not give in. Chances are, they need to scare you into buying from them now because they’re scamming you. They don’t want to allow you time to get a second opinion.
No matter the issue, you have time to get multiple opinions. Don’t let an AC technician scare you into paying for services you don’t need.
Common Scare Tactics or Phrases
- Your heat exchanger is cracked or leaking.
- Your furnace could explode at any moment.
- Your furnace could be leaking carbon monoxide.
- Anything that implies immediate danger to you or your family.
The only immediate danger is if you smell gas, or a rotten eggs smell, or see a physical fire. Even the most “dangerous” of issues isn’t bad enough to forfeit a second opinion.
HVAC Offers Too Good to be True
Companies are in business to make a profit. While most of them prioritize serving their customers as best as they can, some will cut any corners to get ahead and make a quick buck. Maintain a healthy suspicion of “free” services or too-good-to-be-true deals.
If a solicitor contacts you via telemarketing and promises a free service or a massive discount, be wary of a “catch.” Odds are, they are steering you toward buying something you never intended to shop for in the first place.
If you requested an estimate based on a promotion or special, stick to that and get a second opinion on other things they bring up.
Insist on a Written Agreement
You need a written agreement. Verbal agreements are not good enough. The least you can do is demand written proof so you may have legal recourse should a company not fulfill everything they say they’ll do.
Use your best judgement—if an offer from an air conditioning service provider sounds too good to be true, it probably is.
If they aren’t willing to put it in writing, chances are they’re planning on doing something to take advantage of the situation.
Bait and Switch
This goes hand-in-hand when there’s no written agreement. You’ll agree to an offer for a top of the line furnace or air-conditioner, only to find that it’s out of stock when it comes time to install. If there’s no written agreement, there’s nothing stopping them from installing an inferior system at the same price.
Without a written agreement, other HVAC companies often run into “unexpected” and expensive complications.
Basset Heating & Air Conditioning will never charge more than the quote you received.
Another thing to look out for is technicians installing a different part than what you were sold. This is like getting invoiced for a Lexus but driving off in a Toyota. It’s okay to ask the technician to walk you through the job and make sure that what’s being installed is what’s on the invoice.
Don’t Agree to Up Front Cash Payments Unless You Have A Contract
Some folks will require a deposit or a 100% upfront cash payment before they start work. This is okay as long as you have a signed contract first. Verbal contracts are no good here. Make sure everyone agrees on what’s being done, what parts are being installed, and that everyone is happy with the agreement.
Happy New Year from the Basset Heating team!
We want to thank all of our loyal customers for your business during 2022! We are excited about the new year and serving each and every one of you with our excellent customer service and our experienced, growing team of HVAC, plumbing, and electrical technicians. Keep an eye out for all our new services and specials coming your way.
Electrical Services Now Offered
We’re now offering full electrical services! Call today and schedule your appointment. Mention this newsletter to receive 20% off your repair or service!
Electric Services include
- Electric panel upgrades and replacement
- Garage wiring
- Basement finishing and home addition wiring
- Recessed lighting & ceiling fan installation
- Emergency service and repairs
- much more
Indoor Air Quality (IAQ) Products
We’re offering 20% off all IAQ products
- Bypass whole-home humidifiers
- Steam humidifiers
- Electronic air cleaners
- Ultraviolet (UV) air purifiers
- Ionic air purifiers
Whole home duct cleaning starting at $399 for the month of January only
Many of our customers have been telling us they’d love a getaway. We’ve heard this enough times that we decided we’d like to give back.
To do this, we’re giving away a FREE trip for two to anywhere in the continental USA.
How can I enter the giveaway?
You can receive up to 4 entries in our drawing:
- 1 entry: receive an in-home quote for new equipment.
- 2 entries: install 1 new eligible equipment.
- 3 entries: install 2 new eligible equipment.
- 4 entries: install 3 new eligible equipment.
See the official rules below for eligibility.
What is the contest deadline?
The contest is open now until August 31, 2022.
The drawing will be held on September 15, 2022. The winner will be contacted by our team.
Best of luck!
NO PURCHASE NECESSARY AND WILL NOT IMPROVE CHANCE OF WINNING. To enter, you must be: (1) 21 years of age or older; (2) a Colorado homeowner; (3) not an employee or family member of a Basset Heating employee. and (4) not an immediate family member or living in the same household of any individual identified in (3) above. (5) Must get an in-home quote to install equipment in Colorado by Basset Heating in their service area.
HOW TO ENTER
To enter, participant must receive an in-home quote from Basset Heating & Air Conditioning, Inc. Entries will be collected between 5/15/22 and 8/31/22. Entries must be received by 11:59 p.m. Mountain Standard Time. Incomplete entries are void. Limit one (1) quote entry per address (excess entries will be void). All entries must have received an in-home quote. To receive up to three (3) additional entries per address, participant must have an eligible piece of equipment installed by Basset Heating & AC, Inc.
Eligible equipment are as follows:
If any balance is owed on 8/31/2022 to Basset Heating & AC, Inc. for address or participant, they will be ineligible to participate in the trip package.
False or deceptive entries or acts will render the entrant ineligible. Entries become the official property of Basset Heating & AC, Inc and will not be acknowledged or returned.
By entering this contest, each participant agrees to be bound by these Official Rules and by all decisions of Basset Heating & AC. Inc, whose decisions regarding all aspects of the contest shall be final.
Basset Heating & AC, Inc will give away a trip package, which includes 5 nights stay and airfare for two (2). Winner and companion accommodations only. If winner does not take a companion, no alternative prize will be awarded. Blackout dates apply and include but are not limited to all festival and holiday timeframes, and may be subject to further dates, host cities will provide any further blackout dates. Trip package is for a city in the continental United States. Verifiable retail value of trip package varies based on the actual prize won and actual retail value may vary based on location of destination and timing of trip. Any difference between that verifiable retail value and the actual costs of the prize will not be awarded.
Basset Heating & AC, Inc. may satisfy its prize delivery obligation through delivery of gift certificates, vouchers, and passes for the trip package components. All vouchers, gift certificates, and/or passes are subject to any and all restrictions stated thereon.
Winner shall choose the destination city. Basset Heating & AC, Inc. will pay for airline flights and lodging only and shall select the airline company, flight times and route, departure and destination airport(s), and lodging and accommodations at its discretion. Winner is responsible for travel to and from airports, non-covered meals, incidentals, tips, telephone calls, travel fees, surcharges, deposits, and any other travel-related costs. Basset Heating & AC, Inc. will communicate with the winner and work together to ensure dates, selected airports, and flight times are satisfactory and agreeable for both parties.
Winner is solely responsible for any and all Federal, state, and local taxes and fees assessed as a result of the prize and for all travel costs and charges not included in the trip Package or exceeding applicable limitations, including, but not limited to, non-covered meals, incidentals, tips, telephone calls, travel fees, surcharges, deposits, and any other travel-related costs. Prizes may not be transferred, substituted, or redeemed for cash, except at the discretion of Basset Heating & AC, Inc. Basset Heating & AC, Inc. reserves the right to substitute a prize or any one or more components of a prize with a prize or component of equal or greater value.
DRAWING AND ODDS
On 9/15/2022, Basset Heating & AC, Inc.’s representatives will conduct a drawing in which one winner will be randomly selected from among all eligible entries received in accordance with these rules. Odds of winning depend on the number of qualified entries.
The winners will be notified by phone, social media, and/or verified through email. To claim the prize, the winner must: (1) respond as directed within 7 business days of the first notification attempt; and (2) return to Basset Heating & AC, Inc., by the date and in the manner Basset Heating & AC, Inc. directs. If the winner cannot be reached or fails to timely respond or comply with any of these requirements or if Basset Heating & AC, Inc. determines the winner ineligible or disqualified, then, in Basset Heating & AC, Inc.’s sole discretion, the winner may be disqualified and the prize forfeited. In such event, an alternate winner will be selected by random drawing from remaining eligible entries.
By accepting a prize, the winner grants permission for Basset Heating & AC, Inc.’s use of the name, hometown, likeness, photograph, voice, and statements of winner and winner’s travel companion(s) for advertising/publicity purposes without further compensation or permission, unless prohibited by law.
CONDITIONS OF PARTICIPATION
BY PARTICIPATING IN THIS TRIP, EACH PARTICIPANT RELEASES AND HOLDS HARMLESS BASSET HEATING & AC, INC. AND ITS AFFILIATES AND RELATED INDIVIDUALS FROM ANY AND ALL LIABILITIES, DAMAGES, LOSSES, EXPENSES, INJURIES, CLAIMS AND ACTIONS OF ANY KIND ARISING OUT OF OR RESULTING FROM PARTICIPATION IN THIS TRIP OR FROM ACCEPTANCE, USE OR MISUSE OF ANY PRIZE, INCLUDING WITHOUT LIMITATION, CLAIMS BASED ON DEATH, PUBLICITY RIGHTS, DEFAMATION, OR INVASION OF PRIVACY.
By participating in this trip, each participant further agrees that any and all disputes, claims, and causes of action arising out of or in connection with this Trip, shall be resolved individually, without resort to any form of class action, and any judicial proceeding shall take place in a federal or state court within the State of Colorado. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant and Basset Heating & AC, Inc. in connection with the Trip, shall be governed by, and construed in accordance with the laws of the State of Colorado, without giving effect to any choice of law or conflict of law rules or provisions (whether the State of Colorado or any other jurisdiction), that would cause the application of the laws of any jurisdiction other than the State of Colorado.
Basset Heating & AC, Inc. reserves the right at its sole discretion to disqualify any individual found to be tampering with the entry process or the operation of this Trip or any website related to this Trip, acting in violation of these Official Rules or acting in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE RELATED TO THIS TRIP OR UNDERMINE THE LEGITIMATE OPERATION OF THIS TRIP MAY BE VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, BASSET HEATING & AC, INC. RESERVES THE RIGHT TO SEEK DAMAGES FROM SUCH ENTRANT TO THE FULLEST EXTENT PERMITTED BY LAW.
Basset Heating & AC, Inc. is not responsible for any incorrect or inaccurate information, whether caused by users of any website related to this Trip, by any of the equipment or programming associated with or utilized in this Trip or by any technical or human error which may occur in the processing of submissions in this Trip. Basset Heating & AC, Inc. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or tampering with or hacking of, any website related to this Trip or any technical failure or malfunction. Basset Heating & AC, Inc. is not responsible for any injury or damage to entrants’ or to any other person’s computer related to or resulting from participating in this Trip or downloading or copying materials from or use of any website related to this Trip. If, for any reason, this Trip is not capable of running as planned, including, without limitation, by reason of, infection by computer virus, bugs, worms, tampering, hacking, unauthorized intervention, fraud, technical failures, or any other causes which, in Basset Heating & AC, Inc.’s sole judgment, corrupts or affects the administration, security, fairness, integrity or proper conduct of this Trip, Basset Heating & AC, Inc. reserves the right at its sole discretion to cancel, terminate, modify or suspend this Trip, and select a winner from entries received prior to action taken, as Basset Heating & AC, Inc., in its sole judgment, deems fair and in accordance with these Official Rules without notice to entrants. In the event that this Trip is challenged by any legal or regulatory authority, Basset Heating & AC, Inc. reserves the right to discontinue or modify this Trip, or to disqualify participants residing in any affected geographic areas. In such event, Basset Heating & AC, Inc. shall not have any liability to any participants who are disqualified as a result of such an action.
IN NO EVENT WILL BASSET HEATING & AC, INC. AND ITS AFFILIATES AND RELATED INDIVIDUALS (EITHER JOINTLY OR INDIVIDUALLY) BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR PARTICIPATION IN THIS TRIP, ANY PRIZES WON, YOUR ACCESS TO AND USE OF THE COMPANIES’ RESPECTIVE WEBSITES OR THE DOWNLOADING OR COPYING FROM AND/OR PRINTING OF ANY MATERIAL OBTAINED FROM SUCH WEBSITES. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE COMPANIES’ RESPECTIVE WEBSITES IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATIONS OR EXCLUSION OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS.
Annual tune-ups of your A/C system can save you thousands in the long-run. Doing routine maintenance on your Air Conditioner system spots problems before they grow into larger, more expensive issues, and keeps things running to stop problems from even starting.
We also discuss duct cleaning and crawlspace encapsulation, which dramatically improves the indoor air quality of your home.
– Furnace Maintenance Service: The Benefits
There are many fun things to do in the fall, particularly in the United States, but there is also that huge list of must do’s before winter comes. Even though home improvements and outdoor yard work are most likely at the top of your list, there is at least one indoor thing that you should consider handling early- furnace maintenance service scheduled.
Professionals in this field recommend that furnace maintenance and service be done at least once per year to help prevent a malfunction in the peak of the cold weather when the furnace is required most. There are several advantages of having it done before the cold and crisp weather comes, which we shall discuss in this post:
This is without a doubt the most important reason for scheduling furnace maintenance and service. Gas furnaces with a heat exchanger that’s cracked have the risk of leaking carbon monoxide which can be fatal for you and your loved ones. Even a small leak can be hazardous and you shouldn’t take any chances when it comes to the safety of your home and its residents.
An unmaintained furnace is an inefficient system. From dirty furnaces to dirty filters, dirt and dust can hamper the efficient flow of air. This forces the system to work harder and longer in order to produce the same amount of heat as before. If you have been noticing cold spots or uneven heating, then a furnace service and maintenance might be a good idea.
Reduces Wear and Tear
Furnace maintenance and service ideally reduces the wear and tear the system endures. There are numerous things that can result in an increased strain on the furnace. During a routine tune-up, an experienced and skilled technician will thoroughly inspect every component to ascertain that everything is functioning optimally.
In case a problem is detected, the expert will work to address it. This will prevent a premature furnace breakdown.
Another great benefit of scheduling an annual – furnace maintenance service is that you will not only save money today but in the future. How you might ask? Well, when you have a professional technician check your system, they will ensure it is ready to have an energy-efficient winter. That is money off of every gas or electricity bills for months down the line. Ideally, tune-ups help prevent the need for repairs. Who knows just how much you will save in the long haul?
Not only that, but proper maintenance means an extension of the lifespan of your furnace. This means you will get more years out of the current system and will not require a new furnace anytime soon. That, too, can save you a substantial amount of money.
As you can see, there are numerous benefits in availing of professional- furnace maintenance service at least once a year. You’ll avoid the stress of running to a technician during the cold weather and will save a lot in the long run. When seeking maintenance services, just ensure you hire a reputable company for the best results.
If you’re not satisfied with the heating in your home, you’ll want to hire furnace service specialists that will be able to make the changes that you need. You’ll want to carefully consider your options and make sure you’re happy with the heating services that you choose.
Learn More About Your Options
Before you can make a decision like this, you’ll have to find out more about the choices you have. You should look at HVAC technicians in your area so that you can see which ones you would like to work with. If you investigate your options, you’ll find a lot of valuable information that should be useful to you.
- Try to make a list of some of the professionals in this area that offer this sort of service.
- Once you’ve put together a list like this, you can go through all of your options and decide which company you would most like to work with.
Decide What You’re Willing To Spend
It’s a good idea to think about your budget when you’re looking at different HVAC professionals. The cost of working with technicians can vary based on who you opt to work with. If you think about what you’re comfortable spending ahead of time, you can make sure that you don’t go over your budget.
- Set a budget now and look for options that are within your price range.
- If you can’t find information about costs online, you should be able to call a company and receive a free estimate.
- If you think about your budget now, you’ll be able to find options that are affordable for you.
Work With A Well-Established Company
You’ll want to make sure that any home heating service you work with has been assisting customers in your area for quite a while. This kind of work can be very complex, and you’ll want to team up with a company that can draw upon their expertise when they’re working with you.
If you work with a company that has a history behind them, it will also be easier for you to find out more about the company. You should be able to find reviews, testimonials, and more.
Don’t Be Afraid To Pick Up The Phone
Ultimately, the best way to get information about a heating company is to contact them directly. You may have to make a few phone calls — or send out a handful of emails — when you’re deciding who to hire.
Don’t waste a lot of time searching for answers when you could simply make a quick phone call or send off an email. Reach out to companies so that you can learn more about what they do and how they can help you.
There are so many things you’ll have to consider when you’re selecting heating services. You should follow the advice above so that you’ll be able to work with professionals that can meet all of your needs. Whether you’re planning on installing a new furnace or need repair work, you should be able to hire technicians that can provide the kind of help you need.
Visit our page https://www.bassetheating.com/our_services/heating-maintenance/
Click here for more info: https://www.bassetheating.com/our_services/heating-maintenance/
IF you are looking to get help with your HVAC system? It’s always a good idea to hire the best HVAC technicians for the job, but where to find them?
1. Family members first!
Family members, friends or neighbors who have recently used the services of an HVAC technician. Call around your brother, sister, or cousins and ask for their experiences, this usually is the best bet for finding a good HVAC tech. If so, start by asking for recommendations, pricing and best way to get the best price. You can trust their experiences more than the public reviews you see on their websites.
2. Google it
You can google it, right. Most websites have their reviews and ratings, you should really see how many reviews have they received and the rating they have received. Read the comments, this will give you a good glimpse of how well the HVAC tech works with their services.
Other sites like Yelp and search someone local can give you a better idea how well HVAC technicians work.
3. Sites to consider where to find HVAC
- *Yelp reviews
- *Yahoo locals
- *Google Locals
- *facebook marketplace
- *Angies’ list
4. BBB.org – Better Business Beauru Licensing
Most HVAC technicians legitimate company are registered to BBB.org , this ensures their licenses and the right to work and offer their services. BBB is not a free membership, they have to continue to pay to be able to keep their status and well reviewed by the public. If there are complaints you will find these issues on BBB. It’s free search and you can learn more about the HVAC technicians you will eventually work with. BBB is also where you can file a complaint about their work if any, so it’s a great resource where you can find these great HVAC technicians.
5. Ask For AN ESTIMATE
An Estimate is a great way to engage with the HVAC techs, and find out if you like working with them, how fast they can get things fixed, or how long it would take. Knowing who you work with and make you feel safe is more important than saving a few bucks. Having said that, get 3 estimates before deciding on your HVAC technician.
What You Need To Know About Heat Pumps.
A heat pump is used to distribute heat from one place to the other using a compressor and a refrigerant. In most cases, the heat is extracted from outdoors and pumped indoors. Using a heat pump guarantees less use of electricity so it’s considered energy efficient.
Why Should You Install A Heat Pump
- Reduced Running Costs – Heat pumps have reduced running costs compared to installing a combustion-based system. Therefore, you can count on improved energy efficiency and enormous long-term savings on energy.
- Reduced Maintenance Costs – Compared to combustion heating systems, heat pumps require less maintenance. Actually, you can do it just one a year for the best services. You can do the maintenance on your own or hire a professional for the best results.
- Improved Safety – One of the main reasons why heat pumps have replaced combustion-based systems is because they offer improved safety. You can enjoy the warm air in your home without any worries of fire risks.
- Reduced Carbon Emissions – If you are looking for an eco-friendly heating option, heat pumps are the best choice. They have reduced carbon emissions and an efficient conversion rate of energy to heat.
- Cooling Provisions – During the hot summer months, heat pumps can easily reverse the process. Therefore, they function the same way as an air conditioning unit. Once you switch the air-air heat pumps during the hot months, you can enjoy the best cooling effect effortlessly.
- Long Lifespan – Heat pumps can last as long as 50 years but have an average lifespan of about 14 to 15 years. They are very reliable and can provide a steady source of heat in your home compared to other heating options.
Are There Any Disadvantages Of Installing Heat Pumps?
As much as there are many benefits of installing heat pumps as mentioned above, there are some disadvantages as well. Here is what you need to know.
- High Upfront Costs – The installation costs of heat pumps can be quite high. However, there is a huge benefit in the long-term because you can enjoy reduced utility bills and reduced carbon emissions.
- Difficult To Install – Before they are installed, you need to research the heat movement patterns, the heating and cooling requirements for your household and local geology. Therefore, it’s not ideal to turn it into A DIY project if you don’t have such expertise. On that note, you need to hire the best professionals for an efficient installation process.
- Planning Permissions – Before heat pumps are installed in your home or office, you need to apply for some permits, depending on your state. Therefore, you need to do your research and find out whether or not you need this permit to avoid any violations.
- Cold Weather Inefficiency – During the cold weather, heat pumps often break down and experience full inefficiency. However, you can surpass this inefficiency by upgrading the model to a newer and more efficient one for the best results.
- Hire Experienced HVAC Technicians – To install with factory requirements and done correctly hiring your local licensed Hvac technicians would be the best
In conclusion, heat pumps are very useful in any home or office. Weigh the pros and cons to make the right installation decision effortlessly. Here is a video to show you how to maintain high efficiency heat output and give maintenance and long service life with your furnace.
My furnace is blowing cold air
Here in the Colorado Springs area, we often receive frantic calls from homeowners whose heating system has gone on the blink, and a typical call goes somewhat like this