Maja l 4 months ago I am extremely impressed with the service I just received. Im a difficult person, with difficult standards for nearly everything. I am suspicious of everyoneespecially when it comes to heating and cooling companies. I am extremely impressed with the service I just received. Im a difficult person, with difficult standards for nearly everything. I am suspicious of everyoneespecially when it comes to heating and cooling companies.I recently moved into a house and one of the heater just wasn’t working. I did my research, including yelp/google reviews for ratings and a lot of these service providers areshady at best. I had two come out before Basset Heating & Air Conditioning. Both of them wanted money up front for just coming out. The average quote ranged from 400-500 dollars to get the heating working again. So then I called Basset Heating and Mike came out. He went straight to work. He gave me a clear and accurate description of what he thought needed to be done, even showed me the stages and parts involved. We arrived at a final repair price, WAY BELOW all of the previous quotes. BTW, another company also suggested that I purchase a new furnace for my upstairs and a new water heater (never had any problems with my water heater) for over $3,500. Now, for those still doubtingI gave Mike one final test. I told him I was thinking about replacing the heater downstairs since its original to the house (house is 14 years old) and maybe doing Aeroseal duct sealing for better airflow. His reply Why? The furnace is fine, its good, dont replace it, it can still work for another 6 years and the Aeroseal won’t do much for you, the house it’s fairly new, you don’t need it. I hate to sound like a broken record but all the reviews on here about Mike being nice, courteous and honest are absolutely true. Enough said. I will carry his info with me everywhere and refer him at every opportunity that I get. Thank you Mike & Basset Heating. Its nice to know there are still some honest businesses out there!

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