Been having problems,with the furnace, on and off the last couple years had a few different companys out to look at it , All wanted to make expensive repairs that were not needed!!! I was fairly certain it just needed a good cleaning having done some research online. Mike came out spent the better part of an hour taking the furnace apart cleaning each burner! Went out of his way to give me a great price Almost felt guilty for all the work he did! As of now the furnace works great ! If you want an honest company , Use Basset, could not have been more pleased!!!!!